HR Specialist II

Company: Horizon Services, Inc.
Location: Hayward
Posted on: April 3, 2025

Job Description:

***Sign-on Bonus

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Sign-On Bonus for Bilingual Applicants: $1,500 (Distributed in 3 parts: $500 after 30 days, $500 after 6 months, and $500 after 12 months of employment)

LOCATION: Hybrid Hayward CA, 94540


Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Professionalism, and Compassion to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other's growth.

The HR Recruiting Specialist I is an integral part of the Human Resources and Operations Department at Horizon Services, Inc (HSI). This role will collaborate with staff members throughout the organization to co-create a positive employee experience. We are committed to providing excellent customer service to collaborate well in a fast-paced environment.
The HR Recruiting Specialist I will work closely with the SR. HR Manager, Training and Development Manager, and the Operations Director.

How can you make a difference in people's lives?

We are seeking a HR Recruiting Specialist who is passionate about serving diverse communities. Bilingual candidates fluent in one or more of BHSD's five threshold languages-Chinese, Spanish, Tagalog, or Vietnamese-are eligible for an additional incentive.

In this role, you'll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You'll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You'll have the opportunity provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.


Accountabilities: (3-5)

Customer Service: Provides professional and prompt support to staff and embraces diversity in all aspects.
Talent Acquisition: Co-Creates a talent pipeline for current and future key positions in the organization.
Talent Engagement: monitors and updates the on-boarding tools and processes



Responsibilities:

Customer Service

Responds to inquiries from staff related to policies, protocol, procedures, benefits, and programs in a timely manner.
Uses varied methods of communication to reach a diverse population to engage employees.


Talent Onboarding/Acquisition

Support Hiring Activities:

Support hiring managers in all aspects of hiring process, including but not limited to reviewing all applicants on the ATS, conducting phone screenings, scheduling and conducting interviews as needed, posting and maintaining jobs on the company applicant tracking system (ATS), and following up with managers and applicants.
Support New Hire Onboarding, ensuring new hire paperwork is thoroughly completed, including I-9 administration, reference checks, background checks, first day logistics, sending manager reminders, etc.
Create orders for new hires in Wellnessmart for background items such as drug screens, physical, TB test and Livescan
Reviews all background testing done at Wellnessmart for proper clearances
Reviews DOJ site for all Livescan clearances and reviews with manager to receive clearance
Hosting recruitment events for prospective applicants


HR Administration:

Support HR database activities, benefits administration,
General administrative support to HR team and interface with employees, managers and candidates.
Run Streamline Verify reports for all new hires
Ensure the program site posters (safety, HR, etc.) are in compliance and up to date.
Create business cards for staff
Use good judgement to report escalated matters as needed.
Additional HR tasks as assigned


Benefits

Assists with the benefits programs, such as group health, dental and vision, life insurance, 401k, UI, COBRA etc.
Assist employees with health, dental, life and other related benefit claims.



SUCCESS COMPETENCIES FOR POSITION:
(Competencies required to effectively perform the job)

FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE:
(Knowledge and skills required to effectively perform the job)

Collaboration - Builds partnerships and works collaboratively with others to meet shared objectives. Functioning effectively as a member of a professional team. Represents own interests while being fair to others and their areas. Partners with others to get work done. Gains trust and support of others. Understands and values the roles and responsibilities of other team members.
Ensures Accountability-Holds self accountable to meet commitments. Follows through on commitments in a timely manner. Acts with a clear sense of ownership. Takes personal responsibility for and learns from decisions, actions, and failures.
Interpersonal Communication - Establishes rapport quickly and delivers multi-mode communications that convey a clear understanding of the needs of different audiences: co-workers, managers, clients, clients families, care providers, etc. Adjusts to fit the audience and the message. Accepts responsibility for miscommunications or misunderstandings. Avoids escalated arguments at work and seeks a positive resolution. Listens actively and effectively: seeks first to understand. Conveys information in a jargon-free, non-judgmental manner
Optimizes work processes-Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and delivery of services. Identifies and creates the
Problem-Solving-Uses a logical approach to address problems or manage the situation at hand by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Sets objectives to align with broader program/organizational goals. Breaks down objectives into appropriate initiatives and actions. Stages activities with relevant milestones and schedules. Anticipates and adjusts effective contingency plans. Considers impact of plans on others and communicates proactively.
Values Differences and Cultural Awareness - Recognizes the value that different perspectives and cultures bring to an organization. Seeks to understand and adapt to different perspectives and cultures. Contributes to a work climate where differences are valued and supported. Applies others diverse experiences, styles, backgrounds, and perspectives to get results. Is sensitive to cultural norms, expectations, language preferences and ways of communicating. Is aware of own cultural biases and proactively seeks consultation from supervisor on how to handle them.

Collaborative and proactive problem solver.

Able to provide thoughtful customer service.
Understands cultural humility and enjoys working in a diverse environment.
Outstanding ability to follow-through with tasks.
Highly organized with excellent time management skills.
Strong attention to detail.
Excellent writing, grammar, and spelling skills.
Strong ability to perform scheduling, documentation, and coordination tasks.
Skilled in use of MS Office Suite and able to quickly learn new software.
Interest in training the Substance Use Disorder field.

Desired Skills and Knowledge:

Knowledge of healthcare, behavioral healthcare, and substance use disorder treatment systems.



QUALIFICATIONS: (education and work experience)


Bachelor's in business or related field preferred. A combination of education and recruitment/HR experience will be considered.
Minimum 2 years of human resources experience in the non-profit sector preferred
Excellent interpersonal and communication skills. Able to build rapport over the phone.
Solid knowledge of MS Outlook, Word, Excel, ATS and HRIS
Preferred: Bilingual in English, Spanish, Chinese, Vietnamese, or Tagalog
Able to build a network of resources.


Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

100% Medical and dental, Life and LTD for the employee and up to 50% for any dependents medical and dental coverage.
PTO and Holiday pay.
Retirement benefits after 6 months of service.
Training and CEU opportunities.


And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary: $26-28.00/hr depending on experience and qualifications. Available for a full-time position.

Horizon Services, Inc. is an Equal Opportunity Employer.
Horizonservices.org

Keywords: Horizon Services, Inc., Hayward , HR Specialist II, Human Resources , Hayward, California