Sr. Product Manager, Safety Experience

Company: Tinder
Location: Palo Alto
Posted on: October 22, 2024

Job Description:

Our MissionLaunched in 2012, Tinder revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category.The Team and RoleWe are looking for a Senior Product Manager to lead and develop the Safety Experience roadmap to:

• Foster healthy interactions among users and maintain a respectful community.
• Ensure our moderation user experiences are fair, transparent, and humane.This role is part of our Integrity (Trust & Safety) team, working to make Tinder the safest place to meet new people.Where you'll work:This is a hybrid role and requires in-office collaboration two days per week. This position is located in San Francisco, or Palo Alto, CA.In this role, you will:

• Lead, influence, and take responsibility for the strategy, outcomes, and execution of the Safety Experience roadmap.
• Define the requirements, design, and delivery of user-facing features to improve member safety.
• Create wireframes, narratives, and other illustrations to convey feature ideas and gather feedback.
• Balance input from a wide variety of stakeholders with potentially competing ideas.
• Collaborate with cross-functional partners, such as Marketing, Member Experience, Creative, Legal, Privacy, and X-Product teams, to increase user awareness of safe behaviors and access to safety resources.
• Advocate for fair and transparent user experiences within our moderation and new feature development.
• Gather insights from Consumer/UX Research and data analysis to inform decision-making.
• Engage with industry associations and non-profit organizations for expert advice.You'll need:
  • Initiative and the ability to work independently, with 5+ years of experience in product design and management.
  • Deep empathy and curiosity about user safety issues.
  • Ability to think strategically and solve complex problems with structured approaches.
  • Experience delivering products from inception to launch by collaborating with multiple stakeholders.
  • Strong commitment to advocating for the Tinder user's safety experience.
  • Exposure to Trust & Safety operations and User Generated Content (UGC) moderation practices.
  • Experience launching consumer-facing features across platforms (iOS, Android, and Web).
  • Strong analytical and design aptitude, with experience working with ML/AI teams to drive solutions.
  • Effective communication skills, including strong listening, verbal, and written abilities.As a full-time employee, you'll enjoy:
    • Unlimited PTO (with no waiting period), 10 annual Wellness Days
    • Time off to volunteer and charitable donations matching
    • Comprehensive health, vision, and dental coverage
    • 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP)
    • 100% paid parental leave (including for non-birthing parents), family forming benefits, and Milk Stork, which provides access to breast milk shipping for business travel, surrogacy, and employee relocation
    • Investment in your development: mentorship through our MentorMatch program, access to 6,000+ online courses through Udemy, and an annual stipend for your professional development
    • Investment in your wellness: access to mental health support via Modern Health, and Insight Timer; paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy
    • Free subscription to Tinder GoldCommitment to InclusionAt Tinder, we don't just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don't meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences.
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Keywords: Tinder, Hayward , Sr. Product Manager, Safety Experience, Executive , Palo Alto, California