Lead Product Manager
Company: DocuSign, Inc.
Location: San Francisco
Posted on: October 29, 2024
Job Description:
Company OverviewDocusign brings agreements to life. Over 1.5
million customers and more than a billion people in over 180
countries use Docusign solutions to accelerate the process of doing
business and simplify people's lives. With intelligent agreement
management, Docusign unleashes business-critical data that is
trapped inside of documents. Until now, these were disconnected
from business systems of record, costing businesses time, money,
and opportunity. Using Docusign's Intelligent Agreement Management
platform, companies can create, commit, and manage agreements with
solutions created by the #1 company in e-signature and contract
lifecycle management (CLM). What you'll doAs a Lead Product Manager
for the Engagement & Monetization team, you will find
opportunities, develop the product roadmap and deliver the
capabilities to drive customer satisfaction and maximize revenue
generation opportunities. This role must be able to discover and
analyze customer pain points, opportunities, and synthesize them
into clear product requirements and roadmaps.You will be
responsible for developing the product strategy and a product
roadmap that extends across multiple surfaces in the product
engagement & monetization space. You'll shape DocuSign's growth
experiences and develop capabilities that will drive the next
chapter of growth for DocuSign with focus on how our customers try
our products, buy our products, and manage their subscriptions with
Docusign.This position is an individual contributor role reporting
to the Sr Director, Product Management - Engagement &
Monetization.Responsibility
- Define experiences that enable customers to self-serve try,
use, buy, and manage their subscription
- Develop and maintain a product roadmap that aligns with the
company's strategic goals and OKRs
- Prioritize features and initiatives based on business impact
and available resources
- Collaborate with cross-functional teams, including marketing,
customer success, engineering, design, and sales, to define product
requirements and prioritize features
- Document clear requirements and use cases to be passed on to UX
and Engineering teams and drive product initiatives from concept to
launch, ensuring timely and successful delivery of new features and
enhancements
- Use a combination of qualitative and quantitative data
insights, as well as industry standard processes to prioritize
opportunities across DocuSign's customer journey
- Use data analytics and metrics to assess product performance,
identify trends, and make data-driven decisions
- Monitor KPIs related to revenue, conversion, and other relevant
metrics Job DesignationHybrid: Employee divides their time between
in-office and remote work. Access to an office location is
required. (Frequency: Minimum 2 days per week; may vary by team but
will be weekly in-office expectation)Positions at Docusign are
assigned a job designation of either In Office, Hybrid or Remote
and are specific to the role/job. Preferred job designations are
not guaranteed when changing positions within Docusign. Docusign
reserves the right to change a position's job designation depending
on business needs and as permitted by local law. What you
bringBasic
- BA/BS in Marketing, Business, Design and Engineering
- 12+ years of experience in digital product management
- 8+ years of experience having worked directly with UX,
Engineering, and Testing teams
- Experience driving complex projects across a large, cross
functional organizationPreferred
- Master of Business Administration (MBA)
- Familiarity with the product-led growth customer journey for
SaaS and the commercial models of leading SaaS products
- Ability to incorporate industry best practices into your
product requirements
- Excellent written and verbal communication skills, with an
ability to communicate with a wide range of team members and job
functions, including executives
- Ability lead through influence across teams
- Demonstrated ability to analyze data from a variety of sources,
identify key insights, spot optimization opportunities, and inform
product decisions, with a bias towards building capabilities that
scale and a focus on execution Wage TransparencyPay for this
position is based on a number of factors including geographic
location and may vary depending on job-related knowledge, skills,
and experience.Based on applicable legislation, the below details
pay ranges in the following locations:California: $171,500 -
$277,025 base salaryWashington and New York (including NYC metro
area): $164,800 - $242,225 base salaryThis role is also eligible
for bonus, equity and .Global benefits provide options for the
following:
- Paid Time Off: earned time off, as well as paid company
holidays based on region
- Paid Parental Leave: take up to six months off with your child
after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and
minimum employee contribution health plans from day one of
employment
- Retirement Plans: select retirement and pension programs with
potential for employer contributions
- Learning and Development: options for coaching, online courses
and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a
loved one and other life-changing events Life at DocusignWorking
hereDocusign is committed to building trust and making the world
more agreeable for our employees, customers and the communities in
which we live and work. You can count on us to listen, be honest,
and try our best to do what's right, every day. At Docusign,
everything is equal.We each have a responsibility to ensure every
team member has an equal opportunity to succeed, to be heard, to
exchange ideas openly, to build lasting relationships, and to do
the work of their life. Best of all, you will be able to feel deep
pride in the work you do, because your contribution helps us make
the world better than we found it. And for that, you'll be loved by
us, our customers, and the world in which we
live.AccommodationDocusign is committed to providing reasonable
accommodations for qualified individuals with disabilities in our
job application procedures. If you need such an accommodation, or a
religious accommodation, during the application process, please
contact us at .If you experience any issues, concerns, or technical
difficulties during the application process please get in touch
with our Talent organization at for assistance. States Not Eligible
for EmploymentThis position is not eligible for employment in the
following states: Alaska, Hawaii, Maine, Mississippi, North Dakota,
South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity
EmployerIt's important to us that we build a talented team that is
as diverse as our customers and where all employees feel a deep
sense of belonging and thrive. We encourage great talent who bring
a range of perspectives to apply for our open positions. Docusign
is an Equal Opportunity Employer and makes hiring decisions based
on experience, skill, aptitude and a can-do approach. We will not
discriminate based on race, ethnicity, color, age, sex, religion,
national origin, ancestry, pregnancy, sexual orientation, gender
identity, gender expression, genetic information, physical or
mental disability, registered domestic partner status, caregiver
status, marital status, veteran or military status, or any other
legally protected category. #LI-Hybrid #LI-GM1
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Keywords: DocuSign, Inc., Hayward , Lead Product Manager, Executive , San Francisco, California
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