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Client Operations Associate

Company: VirtualVocations
Location: Hayward
Posted on: March 21, 2025

Job Description:

A company is looking for a Client Operations Associate II.
Key Responsibilities

Case manage client questions and feedback regarding products and services
Support clients during the onboarding process to ensure a seamless experience
Analyze client activity and inquiries to identify trends and proactively address challenges

Required Qualifications

4+ years of experience in client operations, customer success, or a related field, preferably in fintech or financial services
Bachelor's degree
Strong analytical and critical thinking abilities with a data-driven approach
Highly adaptable with excellent time management skills
Positive attitude and energy

Keywords: VirtualVocations, Hayward , Client Operations Associate, Other , Hayward, California

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