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Provider Services Specialist

Company: VirtualVocations
Location: Hayward
Posted on: March 28, 2025

Job Description:

A company is looking for a Provider Services Specialist.
Key Responsibilities

Answer inbound calls from provider offices regarding patient-related services and reimbursement inquiries
Accurately input and maintain data in Salesforce while handling sensitive information confidentially
Provide guidance to providers on denials and appeals processes, ensuring first call resolution

Required Qualifications

High School Diploma or equivalent
2+ years in an office and customer service environment preferred
Experience in delivering client-focused solutions based on customer needs
Proficiency in Microsoft Outlook, Word, Excel, and internet navigation
Prior work experience with Salesforce preferred

Keywords: VirtualVocations, Hayward , Provider Services Specialist, Other , Hayward, California

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