Supervisor, Freight Operations

Company: XPO Logistics, Inc.
Location: Santa Rosa
Posted on: April 14, 2025

Job Description:

What you need to succeed as a Freight Operations Supervisor at XPO

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
• Available to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:
  • Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
  • 2 years of supervisory experience
  • LTL industry experience
  • Positive attitude with the ability to multitask and motivate your team
  • Exceptional leadership, communication, and administrative skillsAbout the Freight Operations Supervisor jobWhat you'll do on a typical day:
    • Lead and supervise all aspects of freight operations
    • Develop and implement strategic work procedures to meet the evolving demands of the department
    • Evaluate, manage, assign and supervise workloads and tasks
    • Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
    • Ensure production goals are met by managing tonnage, payroll and other administrative functions
    • Plan hourly employee schedules to meet daily operations goals and lower costs
    • Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
    • Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
    • Ensure customer freight is processed, handled, loaded and delivered timely and damage free
    • Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
    • Effectively direct a team to consistently meet or exceed productivity goals
    • Make recommendations regarding hiring, suspension and termination
    • Develop and present action plans to improve load average and model compliance
    • Participate in internal safety and engagement committees
    • Train employees on safety rules and processes
    • Monitor and maintain organization within the shift to ensure safety and productivity
    • Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
    • Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
    • Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
    • Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
    • Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standardsFreight Operations Supervisors are required to:
      • Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
      • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
      • Walk and stand for extended periods on a loading dock that is not climate controlled
      • Work outside in inclement weatherAnnual Salary Starting at $66,560 - $77,366. Actual compensation may vary due to factors such as experience and skill set. This is an incentive-based position, which may include bonuses, incentive or commission plans.About XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
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Keywords: XPO Logistics, Inc., Hayward , Supervisor, Freight Operations, Professions , Santa Rosa, California